IT Technician

Information Technology | Buffalo, NY United States

Sentient Science Corporation is a leader in predicting the durability and reliability of complex rotating equipment.

The company’s technology works by modeling and simulating components and full systems within the aerospace, rail and wind energy industries. Our physics-based models enable users to optimize maintenance cycles and lower the pre- and post-installation costs of rotating systems, such as helicopters and wind turbines.

We are seeking a highly motivated person to work with our IT committee to support the entire staff with Computer and Network related issues. Specifically, the hire will install and maintain computer systems and networks aiming for the highest functionality. He will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

The hire must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

This role will be exposed to utilizing best practices to achieve business goals. Compensation will be commensurate with experience.

Responsibilities

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
  • Install and configure appropriate software and functions according to specifications.
  • Develop and maintain local networks in ways that optimize performance.
  • Ensure security and privacy of networks and computer systems.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Identify computer or network equipment shortages and place orders.

Requirements

  • Proven experience as IT Technician or relevant position.
  • Excellent diagnostic and problem solving skills.
  • Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
  • Degree in Computer Science, engineering or relevant field.

Preferred

  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Proficient in Windows, Mac, and Linux

About the Company

Sentient Science, founded in 2000, has distinguished itself by building a suite of services that predict future life and performance of roller bearing centric machines without physical testing or using historical data. To accomplish this, the company has assembled the country’s top scientists in material science, tribology and advanced mathematics. Initially concentrating on Federal and State government (DARPA, DOD, DOE, NYSERDA and NSF) funded projects in predictive behavior.

Sentient Science’s modeling efforts initially focused on bearing friction and bearing centric devices such as fighter jets, helicopters, UAV’s, nuclear submarines, tanks, wind turbines and medical devices. Due to continuing success with SBIR awards & NASA validation, the company is now commercializing DigitalClone.

Please submit your Résumés and Cover Letter to [email protected].

(We DO NOT accept résumés from third party recruitment agencies)